Definitions
"Company" refers to Clarke Construction Group.
"Client," "you," or "your" refers to any individual who interacts with us, including website visitors, clients, and potential clients.
"Personal Data" means any information relating to an identified or identifiable natural person.
Information We Collect
3.1 We may collect and process the following data about you:
- a) Information you voluntarily provide, such as your name, address, email, and phone number when requesting a quote, filling out a form, or contacting us.
- b) Data about your use of our website, including pages viewed, traffic data, and location data.
- c) Information shared during any communication with us.
How We Use Your Information
4.1 We use your information to provide our services, and for the following purposes:
- a) To provide information requested about our services.
- b) To inform you about related products (only with your consent).
- c) To notify you of changes to our website, services, or offerings.
- a) When legally required to do so.
- b) To prevent fraud.
- c) To trusted third-party service providers or agents working on our behalf.
- d) During negotiations or execution of mergers, asset sales, or business transfers.
Our Details and Data Protection Officer
We are Clarke Construction Group, based at High Beeches, Bourton on the Hill, Gloucestershire, GL56 9AL. Our Data Protection Officer is Jessica Perkins.
Data Subject’s Rights
Under GDPR, you have the following rights:
- a) Access: Request a copy of your personal data.
- b) Rectification: Request correction of inaccurate data.
- c) Erasure: Request deletion under certain conditions.
- d) Restriction: Request to restrict processing in certain cases.
- e) Data Portability: Receive your data in a structured, readable format.
- f) Objection: Object to processing under certain conditions.
Sharing and Disclosing Your Personal Information
We share data only for legitimate business purposes, contract fulfilment, legal obligations, or with your consent. This may include:
- • Employees or subcontractors involved in service delivery.
- • Our accountant, Tayabali Tomlin, Moreton-in-Marsh – provided with name, address, and order details for compliance.
- • Techtonic IT Solutions Ltd – our cloud service provider (see their Privacy Policy).
Safeguarding Measures
We use appropriate technical and organisational security measures to protect your personal data. However, transmission of data online is at your own risk, and we recommend accessing our services in a secure environment.
Data Retention
We retain personal information only as long as necessary for business or legal purposes (no more than 10 years). After that, we delete, anonymise, or securely archive your data.
Cookies Policy
5.1 Our website uses cookies to enhance your experience. Cookies are small files stored on your browser or device.
5.2 Types of cookies used:
- a) Strictly necessary: Essential for site functionality.
- b) Analytical/performance: Helps track site usage and improve performance.
- c) Functionality: Recognises returning users for personalised experience.
Data Security
7.1 We implement strict controls to prevent unauthorised access, loss, or damage to your personal data.
7.2 Only authorised personnel and contractors with a legitimate need have access to your data.
Third-Party Links
9.1 Our website may link to external sites. Clicking these links may allow third parties to collect your data.
9.2 We are not responsible for third-party privacy practices and recommend reviewing their privacy policies.
Source of Personal Data
Some data may be collected from public sources such as planning portals on local authority websites.
Changes to This Privacy Policy
10.1 We may update this policy periodically. Any changes will appear on this page and may be emailed if appropriate.
10.2 Please review regularly to stay informed.
Contact Us
If you have any questions, please contact our Data Protection Officer:
Jessica Perkins
Clarke Construction Group
High Beeches
Bourton on the Hill
Gloucestershire
GL56 9AL
Complaints
12.1 You may lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data rights have been violated.
12.2 However, we welcome the opportunity to address any concerns directly first.
Effective Date
13.1 This Privacy & Cookies Policy is effective as of 28/10/2024 and supersedes all previous versions.
